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CASE STUDY

Healthcare Distributor Saves Millions and Enhances Supply Chain Resilience with Karolium

Industry

Healthcare Distribution & Wholesale 

Solution

AI-powered Supplier Collaboration & Registration Software 

Business Challenge 

A leading national distributor of medical equipment and supplies, serving thousands of hospitals, clinics, and long-term care facilities, was facing significant challenges in demand planning and inventory optimization. Their manual, spreadsheet-driven processes created a high risk of stockouts and excessive carrying costs.  

Fragmented data and a lack of real-time visibility made accurate demand planning impossible. Slow manual onboarding and inefficient, email-based supplier collaboration created significant operational delays and hindered their ability to bring new products to market quickly. 

Solution Implemented 

The distributor selected Karolium to create an overarching digital platform connecting all stakeholders. The solution was designed to provide end-to-end visibility and drive intelligent automation. 

  1. AI-Powered Demand Planning & Inventory Optimization

Karolium’s platform centralized data from across the supply chain, enabling a proactive approach to inventory management. 

  • Master Data Sharing: The system created a unified data access layer for all suppliers, planners, and distribution partners, establishing a single data source. 
  • Collaborative Procurement: Shared digital workflows replaced manual processes, allowing for real-time governance and collaboration on forecasts and order schedules. 
  • AI Insights & Predictive Analytics: Leveraged AI to analyze receipts and sales history, providing highly accurate demand forecasts and optimizing safety stock levels. 
  • Automated Requisitions: Implemented smart ordering logic to automate purchase requisitions based on predicted demand, quantity, and container constraints. 
  1. Streamlined Supplier Collaboration & Onboarding

The platform digitized every aspect of supplier interaction, from initial contact to ongoing performance management. 

  • Centralized Registration & Qualification: A self-service portal allowed suppliers to register and submit all necessary compliance and qualification documents, which were then routed through dynamic, automated approval workflows. 
  • Real-time ASN & Performance Tracking: The system provided full visibility into ASN data and supplier performance, allowing the distributor to track SLAs and ensure on-time, in-full shipments. 

    Key Outcomes and Results 

    The implementation of Karolium’s supplier collaboration software fundamentally transformed the distributor’s operations and financial performance. 

    • Millions in Inventory Savings: AI-driven inventory predictions and optimized safety stock levels allowed the company to significantly reduce carrying costs while improving service levels. 
    • Increased On-Time Shipments: Real-time visibility and proactive collaboration with suppliers led to a marked increase in on-time, in-full customer shipments, strengthening their reputation for reliability. 
    • Enhanced Operational Agility: With a unified and transparent view of their entire supply chain, the distributor could respond faster to market volatility and potential disruptions. 
    • Faster Supplier Onboarding: Automated registration and qualification process reduced the time to bring new suppliers into their network, allowing them to quickly expand their product catalog and innovate. 

    By leveraging Karolium’s composable platform, the healthcare distributor built a modern, resilient, and data-driven supply chain, ensuring they could continue to deliver critical supplies to the front lines of healthcare with confidence and efficiency. Karolium’s composable Supplier Collaboration Platform digitized their entire end-to-end supply chain. This resulted in millions of dollars in savings through predictive inventory optimizations, a significant increase in on-time customer shipments, and a transparent supply network. 

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